The Government advice to individuals and organisations on COVID-19 / Coronavirus continues to develop in line with circumstances.
The ITB Pension Funds is following Government advice and has taken steps to safeguard the health of the Trustees and the Watford Funds’ Office staff in line with this advice. This involves staff working from home and some changes to normal routines. In addition, some Trustee meetings and events have had to be cancelled.
While the current crisis has caused some disruption to normal operations, the Trustees and Funds’ Office staff are putting in place arrangements to maintain an appropriate level of service to employers and members. This includes ensuring the regular payment of pensions and other benefits paid by the Watford Funds Office.
DC Section members should be aware that we have recently been advised by L&G, who provide investment and administration services, that the measures they have taken to protect staff from the Coronavirus pandemic means that they are currently only able to offer a reduced service. This means there may be a delay responding to your requests and they may not be available to answer calls. L&G apologise for any inconvenience this may cause.
If you have any immediate questions or require any further information, please do not hesitate to contact us preferably by email on firstname.lastname@example.org.